What we collect
When you use StowMatch, you may share basic contact details like your name, phone number, email address, and city or ZIP code. You may also share move and storage details, such as your move date, where you are moving from and to, the kind of storage you need, and how much space you may need.
We use these details to understand your request and help connect you with storage providers that may fit your needs. StowMatch does not ask for or collect financial account numbers through the matching form.
If you contact us directly, we may also receive the details you choose to include in your message. Please do not send sensitive financial information through our forms.
- Contact details may include name, phone number, email, city, or ZIP code.
- Move details may include dates, locations, storage type, and estimated size.
- We do not collect financial account numbers through the matching form.
How we use it
We use the details you share to review your request and match you with storage providers that serve your area and move type. This can include portable storage, self-storage, or moving-storage options.
We may also use your contact details to follow up about your request, answer questions, or improve how our matching service works. StowMatch is not a storage provider, and we do not store your goods or set provider prices.
For more about how the service works, see our Terms and Disclaimer.
- To process your request for storage matches.
- To connect you with providers that may fit your move.
- To communicate with you about your request.
Sharing with providers
To help you get storage options, StowMatch shares the contact and move details you submit with matched storage providers. These providers may contact you by phone, email, or text about availability, services, and pricing.
We only share the details needed to help with your request. StowMatch does not guarantee prices, availability, unit sizes, delivery windows, or services. You should verify all important details with the provider in writing before you book.
StowMatch is a free matching service. We are not a mover, warehouse, or storage company.
- Your request details may be shared with matched providers.
- Providers may contact you directly.
- Always confirm terms, fees, and timing with the provider in writing.
Your choices
You can choose not to submit a request if you do not want your contact and move details shared for matching. If a provider contacts you, you can ask that provider about its own privacy practices and how to stop future marketing messages.
If you want to ask about the details you submitted to StowMatch, or want help with a privacy question, contact us through our Contact page. You can also review our Terms and Disclaimer for more information about the limits of our service.
- You decide whether to submit your information.
- You can ask providers how they handle your information.
- Contact StowMatch if you have privacy questions.
Contact
If you have questions about this Privacy page or the details you submitted, please reach out through our Contact page.
We will do our best to answer questions about how StowMatch handles the contact and move details shared through our service.
Common questions
Does StowMatch collect financial account numbers?
No. StowMatch does not collect financial account numbers through the matching form.
Who gets the information I submit?
StowMatch may share your contact and move details with matched storage providers so they can contact you about your request.
Does StowMatch store my belongings?
No. StowMatch is a free matching service, not a storage provider, mover, or warehouse.
Are prices or services guaranteed?
No. Prices, availability, and services are not guaranteed by StowMatch. Verify all details with the provider in writing.